Heritage · Craft · Stewardship
Context
changes
everything.
We connect the knowledge scattered across your enterprise and keep it connected, turning fragmented information into the context your people and systems need to act.Your knowledge is scattered. We connect it and keep it connected, so every person and every system has the right context.
Partners & platforms
- RISE
The challenge
AI rarely stalls on the model. It stalls on context
Fragmented knowledge
What the organization knows is spread across documents, tickets, inboxes and people. AI can only use what it can find, and it finds the wrong things first.
Disconnected systems
Each tool holds part of the picture. Without a shared layer, every assistant and agent is rebuilt from scratch and none of them agree.
Insufficient governance
Someone sees a document they shouldn't. Security pulls the brake, and the rollout sits for a month. Then the examiner questions start.
One system, four layers
Each layer depends on the one beneath it. We build them together so the whole holds up.
How we work
- 01
We design
Understand the environment. We map your sources, permissions and risk posture, and agree what good looks like before anything is built.
- 02
We build
Engineer the layer. We connect systems, prove permissions, and ship the first governed assistants and agents into production.
- 03
We operate
Keep it trustworthy. We run it with you, month after month: drift caught early, usage measured, value reported.
Featured practice · Glean Partner Network
Glean for regulated institutions
For banks, credit unions, and insurers. Every engagement starts with a Readiness Assessment and a governed knowledge foundation. From there, expand in the order your business needs.
The HRTG Delivery Framework
Chapter 01
Establish the foundation
Assess → Establish
Foundation
8 to 12 weeks for a bank
Glean live in one quarter, on permissions and governance your teams can stand behind.
Chapter 02
Expand what's possible
In any order or in parallel
Featured engagement · Financial services
A governed Glean rollout inside a U.S. bank.
Before HRTG, our team built employee apps for finance and insurance companies used by hundreds of thousands of people every day. Getting AI right inside those same companies is the same work at a deeper layer.
- Client
- Major U.S. bank
- Name withheld
- Scale
- 50,000+ users
- Enterprise Glean deployment
Challenge
A system of context to power search across the bank: helping people find information, letting systems find it for them, and putting the rest of Glean to work on governed ground.
Internal review — not published
Our Roots
Where our standards were forged
Our past work with complex enterprise implementations led by HRTG principals across prior tenures, include:
A platform by HRTG
Built with Craft
Engineered for Modern Systems
A new kind of platform is coming - one that governs how digital products are built.
“The technology is rarely what slows you down. Governance is. So we start there, and we stay after launch.”
Alex Otanez, Founder
- Heritage
- We build on what institutions already know and respect why it matters.
- Craft
- We make every system with care and test it before anyone depends on it.
- Stewardship
- Every system has a named owner, and we stay after launch. We look after what we build. We don’t hand it off.
Start a conversation
Tell us what you're building.
A new system, a partnership, or a Glean rollout that's stuck. We reply within one business day.
Building the systems organizations grow inside